Filing a Complaint

Students may contact the Licensure Division of the University of North Carolina General Administration, which serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. After reviewing the complaint policy, students can complete a complaint form and submit it either to or via mail at:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688
(919) 962-4550

Post-Secondary Education Complaints in North Carolina

Complainants wishing to contact the Consumer Division of the North Carolina Department of Justice may do so via
or via telephone or mail at:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

(877) 566-7226 – within North Carolina
(919) 716-6000 – outside of North Carolina
(919) 716-0058 – en Español